CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:N/C:N/I:P/A:N
EPSS
Percentile
76.3%
Open Technology Real Services (OTRS) contains a cross-site scripting (XSS) (CWE-79) vulnerability in the body of HTML emails viewed within the OTRS application.
OTRS is an open source Help Desk and ITIL® V3 compliant IT Service Management platform.
OTRS Security Advisory 2012-03 states:
This advisory covers vulnerabilities discovered in the OTRS core system. This is a variance of the XSS vulnerability, where an attacker could send a specially prepared HTML email to OTRS which would cause JavaScript code to be executed in your browser while displaying the email. In this case this is achieved by using javascript source attributes with whitespaces.
Affected by this vulnerability are all releases of OTRS 2.4.x up to and including 2.4.14, 3.0.x up to and including 3.0.16 and 3.1.x up to and including 3.1.10.
A remote attacker may be able to perform a cross-site scripting attack against a logged in OTRS user by sending a specifically crafted HTML email.
Apply an Update
OTRS 2.4.15, 3.0.17 and 3.1.11 were released to address this vulnerability.
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Notified: September 07, 2012 Updated: October 17, 2012
Affected
We have not received a statement from the vendor.
We are not aware of further vendor information regarding this vulnerability.
Group | Score | Vector |
---|---|---|
Base | 5 | AV:N/AC:L/Au:N/C:N/I:P/A:N |
Temporal | 3.9 | E:POC/RL:OF/RC:C |
Environmental | 2.9 | CDP:ND/TD:M/CR:ND/IR:ND/AR:ND |
Thanks to Mike Eduard of Znuny GmbH for reporting this vulnerability.
This document was written by Jared Allar.
CVE IDs: | CVE-2012-4751 |
---|---|
Date Public: | 2012-10-22 Date First Published: |