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cveOTRSCVE-2020-1769
HistoryMar 27, 2020 - 1:15 p.m.

CVE-2020-1769

2020-03-2713:15:15
CWE-16
OTRS
web.nvd.nist.gov
190
cve-2020-1769
otrs
login
autocomplete
security issue

CVSS2

4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

5.7

Confidence

High

EPSS

0.001

Percentile

46.9%

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Affected configurations

Nvd
Node
otrsotrsRange5.0.05.0.41community
OR
otrsotrsRange6.0.06.0.26community
OR
otrsotrsRange7.0.07.0.15
Node
opensusebackports_sleMatch15.0-
OR
opensusebackports_sleMatch15.0sp1
OR
opensusebackports_sleMatch15.0sp2
OR
opensuseleapMatch15.1
OR
opensuseleapMatch15.2
VendorProductVersionCPE
otrsotrscpe:/a:otrs:otrs:::community:
otrsotrscpe:/a:otrs:otrs::::

CNA Affected

[
  {
    "vendor": "OTRS AG",
    "product": "((OTRS)) Community Edition",
    "versions": [
      {
        "version": "5.0.x",
        "status": "affected",
        "lessThanOrEqual": "5.0.41",
        "versionType": "custom"
      },
      {
        "version": "6.0.x",
        "status": "affected",
        "lessThanOrEqual": "6.0.26",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "OTRS",
    "versions": [
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.15",
        "versionType": "custom"
      }
    ]
  }
]

CVSS2

4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

CVSS3

4.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

AI Score

5.7

Confidence

High

EPSS

0.001

Percentile

46.9%