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cveQnapCVE-2020-2500
HistoryJul 01, 2020 - 4:15 p.m.

CVE-2020-2500

2020-07-0116:15:13
CWE-798
CWE-321
CWE-284
qnap
web.nvd.nist.gov
32
cve-2020-2500
vulnerability
qnap kayako
helpdesk
access control
api keys
nvd

CVSS2

6.4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:P/A:N

CVSS3

9.8

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

AI Score

6.4

Confidence

High

EPSS

0.001

Percentile

34.4%

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected configurations

Nvd
Node
qnaphelpdeskRange<3.0.1
VendorProductVersionCPE
qnaphelpdesk*cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*

CNA Affected

[
  {
    "product": "Helpdesk",
    "vendor": "QNAP Systems Inc.",
    "versions": [
      {
        "lessThan": "3.0.1",
        "status": "affected",
        "version": "unspecified",
        "versionType": "custom"
      }
    ]
  }
]

CVSS2

6.4

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:P/A:N

CVSS3

9.8

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

AI Score

6.4

Confidence

High

EPSS

0.001

Percentile

34.4%

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