7.6 High
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:L
4.6 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
32.4%
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user’s privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
7.6 High
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
LOW
Availability Impact
LOW
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:L
4.6 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
32.4%