CVE-2020-1771 Possible XSS in Customer user address book

2020-03-2700:00:00

CWE-79

OTRS

www.cve.org

CVSS3

4.6

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

LOW

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N

AI Score

6.4

Confidence

High

EPSS

0.001

Percentile

40.4%

JSON

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

CNA Affected

[
  {
    "vendor": "OTRS AG",
    "product": "((OTRS)) Community Edition",
    "versions": [
      {
        "version": "6.0.x",
        "status": "affected",
        "lessThanOrEqual": "6.0.26",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "OTRS",
    "versions": [
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.15",
        "versionType": "custom"
      }
    ]
  }
]