CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
CVSS4
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/SC:H/VI:H/SI:H/VA:H/SA:L/S:P/AU:Y/R:U/V:C
AI Score
Confidence
Low
EPSS
Percentile
9.1%
Successful exploitation of this vulnerability could allow an attacker to execute malicious code, exfiltrate data, or manipulate the database.
The following versions of Intrado’s 911 Emergency Gateway are affected:
Intrado 911 Emergency Gateway login form is vulnerable to an unauthenticated blind time-based SQL injection, which may allow an attacker to execute malicious code, exfiltrate data, or manipulate the database.
CVE-2024-1839 has been assigned to this vulnerability. A CVSS v3.1 base score of 10.0 has been calculated; the CVSS vector string is (AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H).
A CVSS v4 score has also been calculated for CVE-2024-1839. A base score of 10.0 has been calculated; the CVSS vector string is (CVSS4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:L/S:P/AU:Y/R:U/V:C).
An anonymous individual reported this vulnerability to CISA.
Intrado has provided a patch to mitigate the vulnerability. Any EGWs deployed on older revisions will need to be upgraded to the 5.5/5.6 branch to apply the patch. For assistance in obtaining the patch, contact Intrado’s technical support group at 1-888-908-4167 or [email protected].
CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability, such as:
CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.
Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B–Targeted Cyber Intrusion Detection and Mitigation Strategies.
Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.
No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.
web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2024-1839
web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2024-1839
cisasurvey.gov1.qualtrics.com/jfe/form/SV_9n4TtB8uttUPaM6?product=https://www.cisa.gov/news-events/ics-advisories/icsa-24-163-04
cwe.mitre.org/data/definitions/89.html
github.com/cisagov/CSAF
public.govdelivery.com/accounts/USDHSCISA/subscriber/new?topic_id=USDHSCISA_138
twitter.com/CISAgov
twitter.com/intent/tweet?text=Intrado%20911%20Emergency%20Gateway+https://www.cisa.gov/news-events/ics-advisories/icsa-24-163-04
us-cert.cisa.gov/sites/default/files/recommended_practices/NCCIC_ICS-CERT_Defense_in_Depth_2016_S508C.pdf
usdhs-my.sharepoint.com/personal/grayson_gaylor_associates_cisa_dhs_gov1/_layouts/15/[email protected]
www.cisa.gov/resources-tools/resources/ics-recommended-practices
www.cisa.gov/sites/default/files/publications/Cybersecurity_Best_Practices_for_Industrial_Control_Systems.pdf
www.cisa.gov/topics/industrial-control-systems
www.cisa.gov/topics/industrial-control-systems
www.cisa.gov/uscert/ics/alerts/ICS-ALERT-10-301-01
www.cisa.gov/uscert/ics/tips/ICS-TIP-12-146-01B
www.dhs.gov
www.dhs.gov/foia
www.dhs.gov/performance-financial-reports
www.facebook.com/CISA
www.facebook.com/sharer/sharer.php?u=https://www.cisa.gov/news-events/ics-advisories/icsa-24-163-04&title=Intrado%20911%20Emergency%20Gateway
www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
www.first.org/cvss/calculator/4.0#CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:L/S:P/AU:Y/R:U/V:C
www.instagram.com/cisagov
www.linkedin.com/company/cybersecurity-and-infrastructure-security-agency
www.linkedin.com/sharing/share-offsite/?url=https://www.cisa.gov/news-events/ics-advisories/icsa-24-163-04
www.oig.dhs.gov/
www.usa.gov/
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www.youtube.com/@cisagov
mailto:?subject=Intrado%20911%20Emergency%20Gateway&body=www.cisa.gov/news-events/ics-advisories/icsa-24-163-04
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
CHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
CVSS4
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/SC:H/VI:H/SI:H/VA:H/SA:L/S:P/AU:Y/R:U/V:C
AI Score
Confidence
Low
EPSS
Percentile
9.1%