CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
AI Score
Confidence
High
EPSS
Percentile
51.6%
It has been discovered that OTRS (Open source Ticket Request System) is susceptible to code injection vulnerability. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling.
For Debian 8 ‘Jessie’, this problem has been fixed in version 3.3.18-1+deb8u8.
We recommend that you upgrade your otrs2 packages.
NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.
#%NASL_MIN_LEVEL 70300
#
# (C) Tenable Network Security, Inc.
#
# The descriptive text and package checks in this plugin were
# extracted from Debian Security Advisory DLA-1721-1. The text
# itself is copyright (C) Software in the Public Interest, Inc.
#
include('deprecated_nasl_level.inc');
include('compat.inc');
if (description)
{
script_id(122956);
script_version("1.5");
script_set_attribute(attribute:"plugin_modification_date", value:"2024/06/13");
script_cve_id("CVE-2019-9752");
script_name(english:"Debian DLA-1721-1 : otrs2 security update");
script_set_attribute(attribute:"synopsis", value:
"The remote Debian host is missing a security update.");
script_set_attribute(attribute:"description", value:
"It has been discovered that OTRS (Open source Ticket Request System)
is susceptible to code injection vulnerability. An attacker who is
logged into OTRS as an agent or a customer user may upload a carefully
crafted resource in order to cause execution of JavaScript in the
context of OTRS. This is related to Content-type mishandling.
For Debian 8 'Jessie', this problem has been fixed in version
3.3.18-1+deb8u8.
We recommend that you upgrade your otrs2 packages.
NOTE: Tenable Network Security has extracted the preceding description
block directly from the DLA security advisory. Tenable has attempted
to automatically clean and format it as much as possible without
introducing additional issues.");
script_set_attribute(attribute:"see_also", value:"https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html");
script_set_attribute(attribute:"see_also", value:"https://packages.debian.org/source/jessie/otrs2");
script_set_attribute(attribute:"solution", value:
"Upgrade the affected otrs, and otrs2 packages.");
script_set_cvss_base_vector("CVSS2#AV:N/AC:M/Au:S/C:N/I:P/A:N");
script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N");
script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
script_set_attribute(attribute:"cvss_score_source", value:"CVE-2019-9752");
script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
script_set_attribute(attribute:"exploit_available", value:"false");
script_set_attribute(attribute:"vuln_publication_date", value:"2019/03/13");
script_set_attribute(attribute:"patch_publication_date", value:"2019/03/19");
script_set_attribute(attribute:"plugin_publication_date", value:"2019/03/20");
script_set_attribute(attribute:"plugin_type", value:"local");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs2");
script_set_attribute(attribute:"cpe", value:"cpe:/o:debian:debian_linux:8.0");
script_set_attribute(attribute:"generated_plugin", value:"current");
script_end_attributes();
script_category(ACT_GATHER_INFO);
script_family(english:"Debian Local Security Checks");
script_copyright(english:"This script is Copyright (C) 2019-2024 and is owned by Tenable, Inc. or an Affiliate thereof.");
script_dependencies("ssh_get_info.nasl");
script_require_keys("Host/local_checks_enabled", "Host/Debian/release", "Host/Debian/dpkg-l");
exit(0);
}
include("audit.inc");
include("debian_package.inc");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (!get_kb_item("Host/Debian/release")) audit(AUDIT_OS_NOT, "Debian");
if (!get_kb_item("Host/Debian/dpkg-l")) audit(AUDIT_PACKAGE_LIST_MISSING);
flag = 0;
if (deb_check(release:"8.0", prefix:"otrs", reference:"3.3.18-1+deb8u8")) flag++;
if (deb_check(release:"8.0", prefix:"otrs2", reference:"3.3.18-1+deb8u8")) flag++;
if (flag)
{
if (report_verbosity > 0) security_note(port:0, extra:deb_report_get());
else security_note(0);
exit(0);
}
else audit(AUDIT_HOST_NOT, "affected");
CVSS2
Attack Vector
NETWORK
Attack Complexity
MEDIUM
Authentication
SINGLE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
CHANGED
Confidentiality Impact
LOW
Integrity Impact
LOW
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
AI Score
Confidence
High
EPSS
Percentile
51.6%