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openvasCopyright (C) 2019 Greenbone Networks GmbHOPENVAS:1361412562310143236
HistoryDec 09, 2019 - 12:00 a.m.

OTRS 5.0.x < 5.0.39, 6.0.x < 6.0.24, 7.0.x < 7.0.13 DoS Vulnerability

2019-12-0900:00:00
Copyright (C) 2019 Greenbone Networks GmbH
plugins.openvas.org
15

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

NONE

Availability Impact

PARTIAL

AV:N/AC:L/Au:N/C:N/I:N/A:P

CVSS3

7.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

NONE

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

AI Score

6.9

Confidence

High

EPSS

0.014

Percentile

86.7%

OTRS is prone to a denial of service vulnerability.

# Copyright (C) 2019 Greenbone Networks GmbH
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
#
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA.

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.143236");
  script_version("2021-09-02T14:01:33+0000");
  script_tag(name:"last_modification", value:"2021-09-02 14:01:33 +0000 (Thu, 02 Sep 2021)");
  script_tag(name:"creation_date", value:"2019-12-09 05:31:00 +0000 (Mon, 09 Dec 2019)");
  script_tag(name:"cvss_base", value:"5.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:N/I:N/A:P");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2020-09-23 15:15:00 +0000 (Wed, 23 Sep 2020)");

  script_cve_id("CVE-2019-18180");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS 5.0.x < 5.0.39, 6.0.x < 6.0.24, 7.0.x < 7.0.13 DoS Vulnerability");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2019 Greenbone Networks GmbH");
  script_family("Denial of Service");
  script_dependencies("secpod_otrs_detect.nasl");
  script_mandatory_keys("OTRS/installed");

  script_tag(name:"summary", value:"OTRS is prone to a denial of service vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"OTRS can be put into an endless loop by providing filenames with overly long
  extensions. This applies to the PostMaster (sending in email) and also upload (attaching files to mails, for
  example).");

  script_tag(name:"affected", value:"OTRS 5.0.x through 5.0.38, 6.0.x through 6.0.23 and 7.0.x through 7.0.12.");

  script_tag(name:"solution", value:"Update to version 5.0.39, 6.0.24, 7.0.13 or later.");

  script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos['version'];
location = infos['location'];

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.38")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.39", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.23")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "6.0.24", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.12")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.13", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

NONE

Availability Impact

PARTIAL

AV:N/AC:L/Au:N/C:N/I:N/A:P

CVSS3

7.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

NONE

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

AI Score

6.9

Confidence

High

EPSS

0.014

Percentile

86.7%