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PRIOn knowledge basePRION:CVE-2019-18179HistoryJan 06, 2020 - 8:15 p.m.
Design/Logic Flaw
2020-01-0620:15:00
PRIOn knowledge base
www.prio-n.com
13
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn’t have permissions.
| CPE | Name | Operator | Version |
|---|---|---|---|
| debian_linux | eq | 8.0 | |
| backports_sle | eq | 15.0 sp1 | |
| backports_sle | eq | 15.0 | |
| backports_sle | eq | 15.0 sp2 | |
| leap | eq | 15.1 | |
| leap | eq | 15.2 | |
| otrs | ge | 5.0.0 | |
| otrs | le | 5.0.38 | |
| otrs | ge | 6.0.0 | |
| otrs | le | 6.0.23 |
References
lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/
lists.debian.org/debian-lts-announce/2020/01/msg00000.html
lists.debian.org/debian-lts-announce/2023/08/msg00040.html
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