Design/Logic Flaw

2022-02-0415:15:00

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5.4 Medium

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

31.3%

JSON

In Zammad 5.0.2, agents can configure “out of office” periods and substitute persons. If the substitute persons didn’t have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.