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cvelistOTRSCVELIST:CVE-2020-1770
HistoryMar 27, 2020 - 12:00 a.m.

CVE-2020-1770 Information disclosure in support bundle files

2020-03-2700:00:00
CWE-201
OTRS
www.cve.org
6

CVSS3

2.4

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N

AI Score

5.6

Confidence

High

EPSS

0.004

Percentile

73.1%

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

CNA Affected

[
  {
    "vendor": "OTRS AG",
    "product": "((OTRS)) Community Edition",
    "versions": [
      {
        "version": "5.0.x",
        "status": "affected",
        "lessThanOrEqual": "5.0.41",
        "versionType": "custom"
      },
      {
        "version": "6.0.x",
        "status": "affected",
        "lessThanOrEqual": "6.0.26",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "OTRS",
    "versions": [
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.15",
        "versionType": "custom"
      }
    ]
  }
]

CVSS3

2.4

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N

AI Score

5.6

Confidence

High

EPSS

0.004

Percentile

73.1%