CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
AI Score
Confidence
Low
EPSS
Percentile
83.6%
Several vulnerabilities have been discovered in otrs2 (Open source Ticket Request System)
CVE-2020-1770
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed.
CVE-2020-1772
It’s possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords.
CVE-2020-1774
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it’s possible to mix them and to send private key to the third-party instead of public key.
For Debian 8 ‘Jessie’, these problems have been fixed in version 3.3.18-1+deb8u15.
We recommend that you upgrade your otrs2 packages.
NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.
#%NASL_MIN_LEVEL 70300
#
# (C) Tenable Network Security, Inc.
#
# The descriptive text and package checks in this plugin were
# extracted from Debian Security Advisory DLA-2198-1. The text
# itself is copyright (C) Software in the Public Interest, Inc.
#
include('deprecated_nasl_level.inc');
include('compat.inc');
if (description)
{
script_id(136288);
script_version("1.5");
script_set_attribute(attribute:"plugin_modification_date", value:"2024/03/13");
script_cve_id("CVE-2020-1770", "CVE-2020-1772", "CVE-2020-1774");
script_name(english:"Debian DLA-2198-1 : otrs2 security update");
script_set_attribute(attribute:"synopsis", value:
"The remote Debian host is missing a security update.");
script_set_attribute(attribute:"description", value:
"Several vulnerabilities have been discovered in otrs2 (Open source
Ticket Request System)
CVE-2020-1770
Support bundle generated files could contain sensitive information
that might be unwanted to be disclosed.
CVE-2020-1772
It’s possible to craft Lost Password requests with wildcards in
the Token value, which allows attacker to retrieve valid Token(s),
generated by users which already requested new passwords.
CVE-2020-1774
When user downloads PGP or S/MIME keys/certificates, exported file has
same name for private and public keys. Therefore it’s possible
to mix them and to send private key to the third-party instead of
public key.
For Debian 8 'Jessie', these problems have been fixed in version
3.3.18-1+deb8u15.
We recommend that you upgrade your otrs2 packages.
NOTE: Tenable Network Security has extracted the preceding description
block directly from the DLA security advisory. Tenable has attempted
to automatically clean and format it as much as possible without
introducing additional issues.");
script_set_attribute(attribute:"see_also", value:"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html");
script_set_attribute(attribute:"see_also", value:"https://packages.debian.org/source/jessie/otrs2");
script_set_attribute(attribute:"solution", value:
"Upgrade the affected otrs, and otrs2 packages.");
script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N");
script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N");
script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
script_set_attribute(attribute:"cvss_score_source", value:"CVE-2020-1772");
script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
script_set_attribute(attribute:"exploit_available", value:"false");
script_set_attribute(attribute:"vuln_publication_date", value:"2020/03/27");
script_set_attribute(attribute:"patch_publication_date", value:"2020/05/01");
script_set_attribute(attribute:"plugin_publication_date", value:"2020/05/04");
script_set_attribute(attribute:"plugin_type", value:"local");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs2");
script_set_attribute(attribute:"cpe", value:"cpe:/o:debian:debian_linux:8.0");
script_set_attribute(attribute:"generated_plugin", value:"current");
script_end_attributes();
script_category(ACT_GATHER_INFO);
script_family(english:"Debian Local Security Checks");
script_copyright(english:"This script is Copyright (C) 2020-2024 and is owned by Tenable, Inc. or an Affiliate thereof.");
script_dependencies("ssh_get_info.nasl");
script_require_keys("Host/local_checks_enabled", "Host/Debian/release", "Host/Debian/dpkg-l");
exit(0);
}
include("audit.inc");
include("debian_package.inc");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (!get_kb_item("Host/Debian/release")) audit(AUDIT_OS_NOT, "Debian");
if (!get_kb_item("Host/Debian/dpkg-l")) audit(AUDIT_PACKAGE_LIST_MISSING);
flag = 0;
if (deb_check(release:"8.0", prefix:"otrs", reference:"3.3.18-1+deb8u15")) flag++;
if (deb_check(release:"8.0", prefix:"otrs2", reference:"3.3.18-1+deb8u15")) flag++;
if (flag)
{
if (report_verbosity > 0) security_warning(port:0, extra:deb_report_get());
else security_warning(0);
exit(0);
}
else audit(AUDIT_HOST_NOT, "affected");
Vendor | Product | Version | CPE |
---|---|---|---|
debian | debian_linux | otrs | p-cpe:/a:debian:debian_linux:otrs |
debian | debian_linux | otrs2 | p-cpe:/a:debian:debian_linux:otrs2 |
debian | debian_linux | 8.0 | cpe:/o:debian:debian_linux:8.0 |
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:N/A:N
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
AI Score
Confidence
Low
EPSS
Percentile
83.6%