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nessusThis script is Copyright (C) 2020-2024 and is owned by Tenable, Inc. or an Affiliate thereof.DEBIAN_DLA-2198.NASL
HistoryMay 04, 2020 - 12:00 a.m.

Debian DLA-2198-1 : otrs2 security update

2020-05-0400:00:00
This script is Copyright (C) 2020-2024 and is owned by Tenable, Inc. or an Affiliate thereof.
www.tenable.com
11

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

7.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

AI Score

6.2

Confidence

Low

EPSS

0.01

Percentile

83.6%

Several vulnerabilities have been discovered in otrs2 (Open source Ticket Request System)

CVE-2020-1770

Support bundle generated files could contain sensitive information that might be unwanted to be disclosed.

CVE-2020-1772

It’s possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords.

CVE-2020-1774

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it’s possible to mix them and to send private key to the third-party instead of public key.

For Debian 8 ‘Jessie’, these problems have been fixed in version 3.3.18-1+deb8u15.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

#%NASL_MIN_LEVEL 70300
#
# (C) Tenable Network Security, Inc.
#
# The descriptive text and package checks in this plugin were
# extracted from Debian Security Advisory DLA-2198-1. The text
# itself is copyright (C) Software in the Public Interest, Inc.
#

include('deprecated_nasl_level.inc');
include('compat.inc');

if (description)
{
  script_id(136288);
  script_version("1.5");
  script_set_attribute(attribute:"plugin_modification_date", value:"2024/03/13");

  script_cve_id("CVE-2020-1770", "CVE-2020-1772", "CVE-2020-1774");

  script_name(english:"Debian DLA-2198-1 : otrs2 security update");

  script_set_attribute(attribute:"synopsis", value:
"The remote Debian host is missing a security update.");
  script_set_attribute(attribute:"description", value:
"Several vulnerabilities have been discovered in otrs2 (Open source
Ticket Request System)

CVE-2020-1770

Support bundle generated files could contain sensitive information
that might be unwanted to be disclosed.

CVE-2020-1772

It’s possible to craft Lost Password requests with wildcards in
the Token value, which allows attacker to retrieve valid Token(s),
generated by users which already requested new passwords.

CVE-2020-1774

When user downloads PGP or S/MIME keys/certificates, exported file has
same name for private and public keys. Therefore it’s possible
to mix them and to send private key to the third-party instead of
public key.

For Debian 8 'Jessie', these problems have been fixed in version
3.3.18-1+deb8u15.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description
block directly from the DLA security advisory. Tenable has attempted
to automatically clean and format it as much as possible without
introducing additional issues.");
  script_set_attribute(attribute:"see_also", value:"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html");
  script_set_attribute(attribute:"see_also", value:"https://packages.debian.org/source/jessie/otrs2");
  script_set_attribute(attribute:"solution", value:
"Upgrade the affected otrs, and otrs2 packages.");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N");
  script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2020-1772");

  script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"false");

  script_set_attribute(attribute:"vuln_publication_date", value:"2020/03/27");
  script_set_attribute(attribute:"patch_publication_date", value:"2020/05/01");
  script_set_attribute(attribute:"plugin_publication_date", value:"2020/05/04");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs2");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:debian:debian_linux:8.0");
  script_set_attribute(attribute:"generated_plugin", value:"current");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Debian Local Security Checks");

  script_copyright(english:"This script is Copyright (C) 2020-2024 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info.nasl");
  script_require_keys("Host/local_checks_enabled", "Host/Debian/release", "Host/Debian/dpkg-l");

  exit(0);
}


include("audit.inc");
include("debian_package.inc");


if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (!get_kb_item("Host/Debian/release")) audit(AUDIT_OS_NOT, "Debian");
if (!get_kb_item("Host/Debian/dpkg-l")) audit(AUDIT_PACKAGE_LIST_MISSING);


flag = 0;
if (deb_check(release:"8.0", prefix:"otrs", reference:"3.3.18-1+deb8u15")) flag++;
if (deb_check(release:"8.0", prefix:"otrs2", reference:"3.3.18-1+deb8u15")) flag++;

if (flag)
{
  if (report_verbosity > 0) security_warning(port:0, extra:deb_report_get());
  else security_warning(0);
  exit(0);
}
else audit(AUDIT_HOST_NOT, "affected");
VendorProductVersionCPE
debiandebian_linuxotrsp-cpe:/a:debian:debian_linux:otrs
debiandebian_linuxotrs2p-cpe:/a:debian:debian_linux:otrs2
debiandebian_linux8.0cpe:/o:debian:debian_linux:8.0

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

7.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

AI Score

6.2

Confidence

Low

EPSS

0.01

Percentile

83.6%