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nvd[email protected]NVD:CVE-2019-12497
HistoryJun 17, 2019 - 5:15 p.m.

CVE-2019-12497

2019-06-1717:15:11
CWE-200
web.nvd.nist.gov
7

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

5.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

AI Score

5.6

Confidence

High

EPSS

0.01

Percentile

83.9%

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Affected configurations

Nvd
Node
otrsotrsRange5.0.05.0.36
OR
otrsotrsRange6.0.06.0.19
OR
otrsotrsRange7.0.07.0.8
Node
debiandebian_linuxMatch8.0

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

5.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

AI Score

5.6

Confidence

High

EPSS

0.01

Percentile

83.9%