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openvasCopyright (C) 2019 Greenbone Networks GmbHOPENVAS:1361412562310108592
HistoryJun 07, 2019 - 12:00 a.m.

OTRS 5.0.x < 5.0.36, 6.0.x < 6.0.19, 7.0.x < 7.0.8 Multiple Vulnerabilities

2019-06-0700:00:00
Copyright (C) 2019 Greenbone Networks GmbH
plugins.openvas.org
72

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

5.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

AI Score

5.3

Confidence

High

EPSS

0.01

Percentile

83.9%

OTRS is prone to multiple vulnerabilities.

# Copyright (C) 2019 Greenbone Networks GmbH
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
#
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA.

CPE = 'cpe:/a:otrs:otrs';

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.108592");
  script_version("2023-01-23T10:11:56+0000");
  script_tag(name:"last_modification", value:"2023-01-23 10:11:56 +0000 (Mon, 23 Jan 2023)");
  script_tag(name:"creation_date", value:"2019-06-07 10:27:29 +0000 (Fri, 07 Jun 2019)");
  script_tag(name:"cvss_base", value:"5.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:N/C:P/I:N/A:N");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2023-01-20 16:14:00 +0000 (Fri, 20 Jan 2023)");

  script_cve_id("CVE-2019-12248", "CVE-2019-12497");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS 5.0.x < 5.0.36, 6.0.x < 6.0.19, 7.0.x < 7.0.8 Multiple Vulnerabilities");

  script_category(ACT_GATHER_INFO);
  script_copyright("Copyright (C) 2019 Greenbone Networks GmbH");
  script_family("Web application abuses");
  script_dependencies("secpod_otrs_detect.nasl");
  script_mandatory_keys("OTRS/installed");

  script_tag(name:"summary", value:"OTRS is prone to multiple vulnerabilities.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"OTRS is prone to multiple vulnerabilities:

  - Loading External Image Resources (CVE-2019-12248)

  - Information Disclosure (CVE-2019-12497)");

  script_tag(name:"affected", value:"OTRS 5.0.x, 6.0.x and 7.0.x.");

  script_tag(name:"impact", value:"Loading External Image Resources

  An attacker could send a malicious email to an OTRS system. If a logged in agent user quotes it, the email
  could cause the browser to load external image resources.

  Information Disclosure

  In the customer or external frontend, personal information of agents can be disclosed like Name and mail
  address in external notes.");

  script_tag(name:"solution", value:"Update to version 5.0.36, 6.0.19, 7.0.8 or later.");

  script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-08-security-update-for-otrs-framework/");
  script_xref(name:"URL", value:"https://community.otrs.com/security-advisory-2019-09-security-update-for-otrs-framework/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos['version'];
path = infos['location'];

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.35")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.36", install_path: path);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.18")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "6.0.19", install_path: path);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "7.0.0", test_version2: "7.0.7")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.8", install_path: path);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

CVSS2

5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

NONE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS3

5.3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

AI Score

5.3

Confidence

High

EPSS

0.01

Percentile

83.9%